Northern Periphery and Arctic Programme 2014-2020 funded EMERGREEN project partner Regional Council of Västernorrland launched their chatbot SolcEllen, in the Regional Energy Agency website.

The chatbot, named SolcEllen, will provide consistent information about solar energy and solar panels, which is often spread through different online sources and not easy to find. In that way the Regional Energy Agency want to support the work of local energy advisors in Västernorrland region and promote solar energy. SolcEllen will not only answer questions, based on updated and reliable data, but also encourage users to contact local energy advisors about more specific queries.

Västernorrland is a large region, but it is also one of the most sparsely populated ones in Europe. Therefore, it is often challenging to reach inhabitants with information or different types of campaigns. Thus, digital solutions, such as chatbots, play an important role in providing information and bridging between inhabitants and public services providers.

The Regional Energy Agency of Västernorrland will be trying out the chatbot on their website during this fall. By interacting with the chatbot users are contributing to its development and the Energy office is inviting everyone to try SolcEllen chatbot and get more information about Solar Energy, and at the same time contribute to it's development.

Visit the Regional Energy Agency of Västernorrland website and ask questions about solar energy to SolcEllen!