Outputs and Results

The result of the project will be five NPA regions with enhanced capacities to provide quality and sustainable public services addressing the challenges that their current configuration is presenting, as follows:

Coastal management

A service for marine erosion mapping and coastal management envisioning the use of technologies such as data crowdsourcing and mapping tools, drone technology for documentation, and visual data story telling tools. These could all be combined on a single (mobile-based) hybrid platform, allowing users to map their findings, watch drone footage (and maybe send their own visual footage as well), and follow the project’s progression.

This service will be tested in Donegal and made available to other regions through the transnational platform.

Zero waste circular management service

A service to change behaviour towards a zero waste circular district. Several emerging technologies could be trialled including virtual reality & gamification creating a computer-generated scenario capable of simulating a realistic experience or personalised waste analytics dashboard which uses data on the waste and recycling behaviour of users and the average behaviour of the immediate and comparable population.

This service will be tested in Derry and Strabane and made available to other regions through the transnational platform.

Green growth advisory services

A service to assist advisors in their task of providing advice to the community to be more energy efficient and solve the issue they have to reach a wider audience. The following technologies have been envisaged as potential use:

  • Social virtual reality to create an immersive collaborative learning environment for citizens and businesses to connect with the consultant and other learners.
  • Artificial intelligence-driven conversational chatbot that could serve as virtual assistant accessible through communication platforms.

This service will be tested in Vasternorrland and made available to other regions through the transnational platform.

Intelligent green participation service

A service that collects together good practices from various participatory projects. The results and experiences are scaled into an intelligent participation system that can be applied in other geographical contexts sharing similarities. This includes a digital participation and co-creation platform affording both traditional engagement and participation while also enabling participants to engage in more sophisticated activities including agenda setting, co-design and co-development of artifacts by exploiting resources available on the platform and external ones. Behavioral change on the participatory platforms could be achieved through active exchange and deliberations based on concrete evidence.

This service will be tested in South-Savo (Finland) and will serve as a basis to develop the transnational platform and provide means of hosting the other services described in terms of behavioural changes and sustainability.

Data story telling of green energies service

A service displaying real time data on green energies presented in a user-friendly and interactive way to encourage citizens and businesses to invest in solar panels and various heat pump solutions leading to a reduction of the dependence on imported fossil fuel. The use of visual analytics and data story telling tools is envisaged. This technology goes beyond traditional visualisation to support data storytelling, in particular data stories related to "explaining a phenomenon (solar panels and heat pump solutions) for deeper understanding.

This service will be tested in Faroe Islands and made available to other regions through the transnational platform.

Transnational platform of technology-led public services

A platform offering access to the services developed in the project on a transboundary basis. The idea is to develop an open market place of technology-led public services in the NPA area and test new cooperative models of sharing public services. The services will be presented in a user-friendly way offering the possibility to group them by thematic, live events, target groups, etc. The initial set of services will be the green growth type developed in EMERGREEN and the ambition is to expand the platform by incorporating services from other technology-led public services from other NPA regions and service areas.

The platform will be built using open source tools and will make use of the experience implemented in South-Savo (Finland).

Public services delivery model

A model adapted to the delivery of public services in remote areas. The model, presented after being tested in the EMERGREEN project, will focus in the introduction of technology and open innovation in the provision of public services as a way to overcome the challenges faced by the public services providers in these regions. The model will consider aspects such as community involvement, organizational change, creation of ecosystems comprising reusable technology components as well as the creation or joining to cooperative marketplaces of technology-led services.